Welcome to Royal Rossa’s FAQ section. Below you’ll find answers to the most common questions about our Italian coffee products, shipping, wholesale options, and more.

1. What types of coffee do you offer?

We specialize in premium imported Italian coffee from renowned roasters such as Eurocaf and Tuberga. Our selection includes ground coffee, whole beans, and espresso blends, crafted for both retail and café use.

2. Where is your coffee sourced from?

All our products are imported directly from Italy. We work with some of the country’s most respected coffee brands to ensure exceptional quality, aroma, and flavor in every cup.

3. Do you offer wholesale or distributor pricing?

Yes. Royal Rossa partners with coffee distributors, cafés, and specialty retailers across the U.S. Contact us for exclusive distributor price lists, minimum order quantities, and marketing support.

4. How long does shipping take?

For in-stock products, we typically ship from our U.S.-based warehouse within 2–4 business days. Delivery time depends on your location, but most orders arrive within 5–7 business days.

5. Do you ship internationally?

At this time, we only ship within the United States. For international inquiries or bulk export requests, please contact us directly.

6. What is your return and refund policy?

Due to the nature of our food products, we do not accept returns on opened items. However, if there is a problem with your order (damaged or incorrect items), please contact us within 7 days of delivery, and we will resolve it promptly.

7. Can I sample your products before ordering in bulk?

Yes. We offer sample kits for cafés and potential distributors. Reach out to us with your business details, and we’ll arrange a tasting package.

8. How can I become a Royal Rossa distributor?

Visit our Distribution Opportunities page or contact us directly. We’re actively seeking partners in high-end retail, hotel chains, gourmet markets, and coffee shop franchises.

9. What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers for wholesale accounts. Secure checkout is available for online retail orders.

10. How can I contact customer support?

Email us at Admin@royalrossa.com or use the contact form on our website. For faster response, you can also reach us on Instagram at @RoyalRossaCoffee.