Royal Rossa Inc. appreciate your patronage and are committed to protecting your privacy. This privacy policy (“Privacy Policy”) applies to all information about you that we collect through websites owned and operated by Lavazza, including www.Royalrossa.com, or through mobile features and services or social media applications (individually and collectively, the “Site”), unless a Site contains a specific separate policy or additional policy terms that apply to that Site. 

We encourage you to read this Privacy Policy carefully to understand what personal information we may collect from or about you through our Site, how we may use or share this information, and what steps you may take to control such use or sharing.

We reserve the right to change this Privacy Policy and without prior notice to you as we may deem necessary from time to time or as may be required by law. We will post changes to this Privacy Policy here, and we encourage all visitors and users of the Site to check this Privacy Policy and the Last Updated date from time to time so that you are aware of any changes or updates.  Use of the Site after any changes to the Privacy Policy have been posted constitutes your acceptance of those changes. Any changes to the Privacy Policy will apply to information collected after the date of such change.

WHAT WE COLLECT

Personal Data You Provide. We collect and store personal data you voluntarily provide to us through your use of the Site or that we may collect or request in connection with your use of the Site (“Personal Data”).  Royal Rossa will only collect those categories of Personal Data from you that are necessary to carry out the services provided through our Site.  These categories and examples include:

Identity: Your first and last name, maiden name, username, or other unique identifier

Contact:  Your email address, telephone and mobile phone number, mailing address

Location data: Geo-location data processed through cookies installed on your computer or smart phone (for more information please see our Cookie Policy.

Internet browsing data: Web-browsing data processed through cookies installed on your computer or smart phone 

Account data: Bank data, payment card and any other financial information (individually and collectively, “Financial Data”) are not stored by the Site. We handle payment and financial information in a manner that is compliant with applicable laws, regulations, and security standards. In particular, we or our third-party payment providers, encrypt your Financial Data to prevent the data from being read or accessed by any third parties other than the banks or financial institutions handling the payment services through our Site.

We do not intentionally collect or process any Sensitive Data on the Site.  “Sensitive Data” means Personal Data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, data that concerns a person’s sex life of sexual orientation, or sensitive Personal Data under applicable data protection law. 

We collect your Personal Data when you interact with features on our Site, including but not limited to: using a customer order form to purchase products and/or request additional services, creating an account with us, filling out a survey, entering contests, participating in promotions, submitting comments or questions, and requesting to receive our newsletter or promotional information.

To take advantage of certain features that on the Site, such as purchasing a product, you may be required to create an account and/or login credentials by providing your user name/ID or email address and password and other information, or by using one of the available social media authentication methods.  When purchasing a product, you will also be required to provide information necessary for order fulfilment, such as credit card billing and shipping information.  Certain features of the Site may ask you to provide additional optional information to us.

If you choose to create login credentials using your account with one of the available social media authentication tools, you allow us to access your information which is publicly available (e.g., name, user ID, profile picture) that the Site is given access to. Hence, by authenticating through one of the social media options, you allow us to receive your information that is accessible to the public based on your privacy settings on the relevant social media site or platform. If you do not consent to such access, please do not create an account using a social media authentication method.  We encourage you to review the relevant third-party privacy policy and any terms and conditions for the method you choose to utilize for authentication.

Information Collected from and By Third Parties. In some cases, we may also collect information from third-party sources, including our social media sites and other sites with which we may partner on Royal Rossa branding promotions. For example, if you post a comment on our Facebook page, we may collect and use that information as described in this Privacy Policy. Please note that we may combine this information with other information that we collect about you and use it as described here.

 We may collect non-Personal Data relating to the Services, that is, information that does not personally identify an individual (“Non-Personal Information”).  The Non-Personal Information we collect includes how you interact with our Site, information generally collected or “logged” by Internet websites or Internet services when accessed or used by users, and information about your web browser or device accessing or using the Site.

We will not use Non-Personal Information to try to identify you, and if we associate any Non-Personal Information with information that personally identifies you, then we will treat it as Personal Information. As discussed in more detail below, we sometimes use cookies and other automatic information gathering technologies to gather Non-Personal Information